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BPO Company India
Brand Promotion Services
3D Animation & Modeling Services
Financial and Accounting Services
Data Entry Services
Web Design
Inbound Call Center
Answering service
Customer Care Service
Order Taking Services
Debt Collection
Outbound Call Center
Appointment Setting Telemarketing
Market Research Services
Voice Broadcasting Service
Virtual Assistance Services
Lead Generation Services
Welcome to our World of emerging horizons
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:: Overview
:: Vision & Mission
:: Infrastructure
:: Management
:: Methodology
:: Location
We’ll provide our clients leading-edge products and services that offer a compelling value and create competitive edge.
We’ll create for our employees an environment that attracts, develops, and rewards highly effective people and is recognized as one of the best companies to work for.
Yantram’s Vision is to be every client's trusted outsourcing partner on a long-term basis. To set the next standard in outsourced contact center teleservices by improving our client experience, and exceeding their expectations. And we deliver one call at a time, every call, every time.
Our principles
Yantram - Client partnerships are built on our ability to deliver competitive advantage through a mutual understanding of each other's needs and expectations. We act as a fully trusted extension of our clients' businesses and bring a new source of intelligence to the improvement of that business. Our people are our primary strength. Through "Open Book Management", we know the business and are empowered as a team to ensure success for our clients and for Yantram. We lead in industry with credibility based on value, consistency and excellence. We maintain a best practice cost structure in order to optimize value to our clients. Our growth and profitability are targeted to exceed shareholder expectations.
Our key values
- We maintain the highest standards of integrity and honesty
- We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times
- We earn the complete trust of each other, our clients and their customers
- We show respect for individuals - both our clients and our colleagues
- We strive for continuous improvement in everything we do
- We have fun, celebrate our successes and approach all challenges in a positive and optimistic manner
At Yantram you don’t just hear promises, you see performance. An established foundation in the global contact center outsourcing industry, Yantram’s agents talk the talk every single day - on behalf of some of the world's most sophisticated clients, delivering extraordinary customer service at extraordinary value. Our aim is not only to achieve high quality standards and practices of best outsourcing company in the global market but also to create as well as surpass our own benchmarks ensuring that service requirements are adhered to throughout our processes. We want to add value in every transaction we have with out clients.
We have strived to meet the outsourcing needs of our clients through:
• Using of superior technology and infrastructure.
• Training, recruiting and retaining skilled personnel.
• Maintaining a high standard and focus on quality.
• Maintaining a healthy business relationship with our clients.
