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  BPO Company India

Brand Promotion Services Brand Promotion Services
3D Animation & Modeling Services 3D Animation & Modeling Services
Financial and Accounting Services Financial and Accounting Services
Data Entry Services Data Entry Services
Data Entry Services Web Design
Data Entry Services Print Media
  Inbound Call Center services

Answering service Answering service
Customer Care Service Customer Care Service
Order Taking Services Order Taking Services
Debt Collection Debt Collection
  Outbound Call Center Services

Appointment Setting Telemarketing Appointment Setting Telemarketing
Voice Broadcasting Service Voice Broadcasting Service
Voice Broadcasting Service Market Research Services
Virtual Assistance Services Virtual Assistance Services
Lead Generation Services Lead Generation Services

Pricing


Order Taking Service
• We provide the Internet's highest available degree of successful   sales,   real-  time customer service, toll-free call answering, instant live-  rep callbacks
• Our order taking service brings enormous clarity in the mind of a customer   after speaking to a live voice and getting all the issues   clarified
• Order Taking Through Your Web site Or A Programmed Order Form & Scheduled   Message Delivery
• Retail and web store order taking, finance, higher education,   business-to-  business services we can be your company's order   taking service.

Phone calls to be handled by our live agents 24 hours a day, 7 days a week Per order$5- $6.50
24 hours 5 days a week Per order $3- $4.50
9 hours a day 5 days a week Per order $2.50- $4


Virtual Assistant Service
• Virtual Assistant can take care of your administration, you can focus   your time   on building your business.
• Fluent written and oral Neutral English communication
• Affinity with western culture & Strong customer service skills
• Sound basic computing skills
• Receive live phone answering, call forwarding, call routing, message   taking,   appointment scheduling

Monthly Plan General Tasks : Administrative and  Personal (Non voice) Higher Skill Virtual Assistant (with voice) Marketing Assistants
Hours Included 160 80 40 160 80 40 1160
Hourly rate $4.50 $5.00 $5.50 $7.00 $7.50 $8.00 $$6.50
Total Fee $720 $400 $200 $1120 $600 $320 $1040


E-mail service
 • Our e-mail support service can be used for sales and customer   support
• Our skilled agents have all that it takes to respond to emails with high   accuracy, maintaining high service levels with most emails responded   within 1 hour from receipt.
• Given acceptable workload factor, all emails are processed and   responded to in less than one hour's time
• We use third-party certification software for email management. Using   this software, we store your developed list of Frequently Asked   Questions (FAQs) and corresponding answers for each   product/service.
9 hours a day 5 days a week $720/ Month ($4/ hr) Get staff working on 1st and 3rd Saturdays
24 hours 5 days a week $1920/ Month ($4/ hr)
24 hours 7 days a week $2688/ Month ($4/ hr)


Appointment Scheduling
• We'll have professional customer service personnel take the calls in   your   company name.
• Schedule and check appointments 24/7 online from anywhere And Live agents   available 24/7 to ensure you never miss another call
• Our services are for incoming calls. The only outgoing calls we will make are to   your existing customers
• Our systems allow us to closely monitor call flow and track your calls.

Up to 500 Appointments Starting at $28 / Month
Up to 800 Appointments Starting at $44 / Month
1000+ Appointments Starting at $56 / Month


 Debt Collection
• Financial and legal management professionals
• Best financial results through live chat and back office support
• Audit approach in which our professional debt collector makes up a   call.
• The action would be taken seriously until and unless the debt is   retired away.
• Relocation of calls by attorney in debtors and make demands to assist   in debt   recovery and try to solve the matter here or face litigation   process.
9 hours 5 days a week $1080/ Month ($6/ hr)
24 hours 5 days a week $2880/ Month ($6/ hr)
24 hours 7 days a week $4320/ Month ($6/ hr)


Live Chat
• Our Live chat support can give your customer answers immediately and they   need not wait for emails.
• Our Live chat support executives can effectively, up-sell or cross-sell   products   and services, help customers fill in forms, orders and details   for online   transactions & can give individual attention to each of your   customers.
• Our offering is a comprehensive service that includes CRM
  implementation, offshore operations, reporting and analytics.
• Free Live Chat software for your website worth $55/month.

9 hours a day 5 days a week $720/ Month ($4/ hr) Get staff working on 1st and 3rd Saturdays
24 hours 5 days a week $720/ Month ($4/ hr)
24 hours 7 days a week $2688/Month ($4/ hr)


Call Patching Prices
• Our Call Patching service allows you to have calls ‘patched’ or put    through to   another telephone line by our agent.
• your business telephone line will be answered professionally, every    time, even   if you are out of the office.
• Telephone calls can be patched through to landlines or mobiles.
• If we can’t reach you, we can take a message or put the caller   through to your   voicemail so that they can leave a message   themselves.
Call Patching Price per Month
Up to 120 Minute a Month $25 per month
Up to 500 Minute a Month $95 per month


Call Answering Service
• Free Local number or Toll Free Number to receive calls & fax.
• The receptionist will answers the telephone call.
• Emails are then sent to a designated email address, with any standard   caller's   information as required.
• Standard Rates applied on call forwarding and All charges, in monthly   advance.
• 100% call recording of call we make or receive for you.
• Latest technology integration, US, UK PSTN switchboards and VOIP to   offer   quality voice services.
• Direct contacts with your staff using IMs, Email and Telephone
• Industry leading back end Technology and Quality parameters.
1000 minutes with free , US ,UK, Australia Local / National DID $390/ Month 9 hours/ day
2000 minutes with free Local / Toll Free DID $1190/ Month 9 hours/ day
2500 minutes with free USA Local / Toll Free DID $1990/ Month 24 hours/ day, Mon - Fri + 1st and 3rd Sat. Total 568 hours/ month
2500 minutes with free UK Local / 0870 National DID $1190/ Month 24 hours/ day, Mon - Fri + 1st and 3rd Sat. Total 568 hours/ month


Remote receptionist
• Remote receptionist service that will answer your phones, screen your calls,   take message, which you can retrieve from a remote   location.
• Takes specific tasks off site, to unburden your staff
• Each call is answered with your own company's greeting and then directed to   the relevant person within your business.
• professionally answering your calls, scheduling appointments, and  providing   your customers with the same care they have come to   expect from you.

Tariff Inclusive massages Price/Month
Connect to call 15 $51
Connect 25 25 $60
Connect 35 35 $70
Connect 50 50 $85
Connect 75 75 $110
Connect 100 100 $135
Connect 150 150 $184
Connect 200 200 $232
Connect 500 500 $528


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