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BPO Company India
Brand Promotion Services
3D Animation & Modeling Services
Financial and Accounting Services
Data Entry Services
Web Design
Inbound Call Center
Answering service
Customer Care Service
Order Taking Services
Debt Collection
Outbound Call Center
Appointment Setting Telemarketing
Market Research Services
Voice Broadcasting Service
Virtual Assistance Services
Lead Generation Services
- :: Overview
- :: Vision & Mission
- :: Infrastructure
- :: Management
- :: Methodology
- :: Location
Man Power :
» Over 100+ Work Stations at present with a capacity to increase up to 150.
» Highly skilled & experienced personnel, well conversant with English language
» Round the clock work in 3 shifts on 24/7 basis
» In-house technical support
Systems and servers :
» More than 100 computers with high speed Pentium 4 processors, 512MBs of DDR each and 17” Samsung color monitors and 17” TFTs.
» Four Asterisks based server make of IBM.
» Two Database servers make of IBM.
» One Mikrotik based server make of IBM.
» One FTP server (Internal as well external) make of IBM.
» Wireless CISCO (Router) working as a external Gateway
with maximum speed up to 108 Mbps.
» SRW-224G4 (REAL SWITCH) with 24 ports make of CISCO
» MP-124 (Audio code with 24 ports).
» direct international lines VOIPs.
» DES- 1024 R (Internal or fake switch with 24 ports) make of CISCO
Power supply :
24 hours backup power supply with online UPS backup power system, minimum power backup up to 10 KVA.
Network Specifications :
» Latest category-6 UTP (make of CISCO) cables with 100/1000Mbps Fast Ethernet and Gigabit Ethernet support.
» Network with 6 Domains (BPO, AGENTS, MANAGEMENT, BILLING, TECH, and HR) fully secured.
» 5.75 Mbps Downlink and 3.25 Mbps of Uplink Bandwidth.
» Having 15 real IP addresses used for Browsing via NAT/PAT from MIKROTEK Server and calling from the VOIPs
Security Aspects :
» Having 15 CCTV on all over the flange for security aspects.
» Real time Computer Desktop recording system.
Communication :
» Dedicated Leased line for high speed Internet access.
» Cable connection as backup for Internet.
» Modem, Routers and all necessary facilities..
