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Our Services
BPO Company India
Brand Promotion Services
3D Animation & Modeling Services
Financial and Accounting Services
Data Entry Services
Web Design
Print Media
Inbound Call Center
Answering service
Customer Care Service
Order Taking Services
Debt Collection
Outbound Call Center
Appointment Setting Telemarketing
Market Research Services
Voice Broadcasting Service
Virtual Assistance Services
Lead Generation Services
About Yantram BPO Services
“There are no Surprises as Our Costs are transparent and straightforward”
Per minute Call Answering ServiceAll Service Brief's:
• Free Local number or Toll Free Number to receive calls & fax.
• The receptionist will answers the telephone call.
• Emails are then sent to a designated email address, with any standard caller's information as required.
• Standard Rates applied on call forwarding and All charges, in monthly advance.
• 100% call recording of call we make or receive for you.
• Latest technology integration, US, UK PSTN switchboards and VOIP to offer quality voice services.
• Direct contacts with your staff using IMs, Email and Telephone
• Industry leading back end Technology and Quality parameters.
Per minute Call Answering Plans
| 1000 minutes with free , US ,UK, Australia Local / National DID | $390/ Month | 9 hours/ day |
| 2000 minutes with free Local / Toll Free DID | $1190/ Month | 9 hours/ day |
| 2500 minutes with free USA Local / Toll Free DID | $1990/ Month | 24 hours/ day, Mon - Fri + 1st and 3rd Sat. Total 568 hours/ month |
| 2500 minutes with free UK Local / 0870 National DID | $1190/ Month | 24 hours/ day, Mon - Fri + 1st and 3rd Sat. Total 568 hours/ month |
Live Chat
• Our Live chat support can give your customer answers immediately and they need not wait for emails.
• Our Live chat support executives can effectively, up-sell or cross-sell products and services, help customers fill in forms, orders and details for online transactions & can give individual attention to each of your customers.
• Our offering is a comprehensive service that includes CRM
implementation, offshore operations, reporting and analytics.
• Free Live Chat software for your website worth $55/month.
| 9 hours a day 5 days a week | $720/ Month ($4/ hr) | Get staff working on 1st and 3rd Saturdays |
| 24 hours 5 days a week | $1920/ Month ($4/ hr) | |
| 24 hours 7 days a week | $2688/ Month ($4/ hr) |
Virtual Assistant Service
• Virtual Assistant can take care of your administration, you can focus your time on building your business.
• Fluent written and oral Neutral English communication
• Affinity with western culture & Strong customer service skills
• Sound basic computing skills
• Receive live phone answering, call forwarding, call routing, message taking, appointment scheduling
| Monthly Plan | General Tasks : Administrative and Personal (Non voice) | Higher Skill Virtual Assistant (with voice) | Marketing Assistants | ||||
| Hours Included | 160 | 80 | 40 | 160 | 80 | 40 | 1160 |
| Hourly rate | $4.50 | $5.00 | $5.50 | $7.00 | $7.50 | $8.00 | $$6.50 |
| Total Fee | $720.00 | $400.00 | $200.0 | $1120.00 | $600.00 | $320.00 | $1040.00 |
Call Patching Prices
• Our Call Patching service allows you to have calls ‘patched’ or put through to another telephone line by our agent.
• your business telephone line will be answered professionally, every time, even if you are out of the office.
• Telephone calls can be patched through to landlines or mobiles.
• If we can’t reach you, we can take a message or put the caller through to your voicemail so that they can leave a message themselves.
| Call Patching | Price per Month |
| Up to 120 Minute a Month | $25 per month |
| Up to 500 Minute a Month | $95 per month |
E-mail service
• Our e-mail support service can be used for sales and customer support
• Our skilled agents have all that it takes to respond to emails with high accuracy, maintaining high service levels with most emails responded within 1 hour from receipt.
• Given acceptable workload factor, all emails are processed and responded to in less than one hour's time
• We use third-party certification software for email management. Using this software, we store your developed list of Frequently Asked Questions (FAQs) and corresponding answers for each product/service.
